Smarthaul International Limited
Terms of Use and End User License Agreement
This legal
agreement is the Terns of user and End User License Agreement (“Agreement”)
between You, the user (“Licensee”),
who has registered, downloaded and will use the Smarthaul Library (“Smarthaul
Library”), together with its accompanying website (www.smarthaul.com) (“Smarthaul Website”),
CoView document control software and various associated documentation
(Collectively referred to as the “Service”) and Smarthaul International, Ltd. of Atlantic Business Centre, 111 Marlowes, Hemel Hempstead, Herts. HP1
1BB, United Kingdom (“Smarthaul”), jointly
referred to hereafter as the Parties (“Parties”)
Smarthaul is
only willing to provide the Service to Licensee on the condition that Licensee
accepts all of the terms contained in this Agreement. The Smarthaul Library and Smarthaul Website are protected by
copyright. The right to grant Licensee
the entitlement to use the Service belongs to Smarthaul International
Limited. The information contained in
the Smarthaul Library and Smarthaul Website may not be used or copied without
our permission. It may only be used on
the licence terms set out below and Smarthaul offer Licensee a license on these
terms. Licensee accepts this agreement
by an affirmative request/response action during Licensee’s registration for
the Service or the entering of License keys, installing or using of the Smarthaul
Library or Smarthaul Website after Licensee has registered for the Services.
If Licensee
is unwilling to accept this agreement, Licensee is instructed to not use the Service. The following sets out the terms and
conditions of use of the Service.
1
Acceptance of Terms
Licensee
shall be deemed to have accepted these terms by an affirmative request/response
action during Licensee’s registration for the Service or the entering of
License keys, installing or using any part of the Smarthaul Library os
Smarthaul Website after Licensee has registered for the Services.
2
Licence
Smarthaul grants Licensee a personal non-exclusive,
non-transferable, limited license during the term of this Agreement to use,
install and execute the Service on one (1) computer in Licensee possession
solely for use by Licensee (if Licensee is an individual) or by one (1) person
in Licensee employ (if Licensee are an entity) so long as Licensee comply with
this Agreement. Licensee may not
transfer, sublicense or reassign these rights under this Section 2.
Specifically Licensee is not
permitted:
·
to rent, lease,
distribute, sub-licence, loan, copy, modify, adapt, merge, translate, reverse
engineer, decompile or disassemble the whole or any part of the Service
(specifically the Smarthaul Library and associated software products) or any
part of any of the information provided by the Service (except as allowed by
law);
·
except as expressly provided in these terms, to use,
reproduce or deal in any part of any of the information provided by the Service
in any way.
Smarthaul
may suspend, restrict, impose conditions of use to or cancel Licensees access
to the Services and this Agreement without notice, for any reason whatsoever,
including as a result of Licensee breaching the terms and conditions of use of
any resource, using the Services to attempt to access on-line resources or
purchase goods or services online which Licensee knows Licensee is not entitled
to access or purchase or the breach by Licensee of these conditions.
3
Payment of Fees and related Charges
3.1
Smarthaul provides Licensee a 21 day, extendable by mutual
agreement, free trial of the Service (“Free Trial”) following a first time
registration by Licensee. At the end of
this Free Trial Licensee must either upgrade to full membership and make the
associated payments to Smarthaul or Smarthaul will cease to provide the
Service. During the Free Trial
Licensee will not incur any charges for use of the Service and has no
obligation to continue to use the Service after the Free Trial.
3.2
If fees, then validly due, for the Service are not paid in
full to Smarthaul then the Service will no longer be validly licensed, this
Agreement will be terminated in accordance with clause 13 of this Agreement and
Smarthaul will cease to provide the Service.
3.3
The charges for the Service shall be prominently displayed on
the Smarthaul Website. The licensee
shall pay to Smarthaul the charges for the Service and any additional sums due
for the Services, by provision of a valid direct debit mandate, credit or debit
card from which charges maybe debited.
Failing provision of a valid direct debit mandate, credit or debit card,
a alternative payment method maybe agreed in writing between Smarthaul and
Licensee.
3.4
Smarthaul may, at it’s sole discretion, vary the charges from
time to time and display such revised charges on it’s website (www.smarthaul.com). If Licensee does not wish to pay such varied
charges then Licensee may terminate this Agreement in accordance with clause
13.
3.5
All charges provided to the Licensee for the provision of the Service
are exclusive of any Value Added Tax, or other sales taxes applicable in the
region in which Licensee is based, for which the Licensee shall be additionally
liable at the applicable rate.
3.6
All charges provided to the Licensee for the provision of the
Service are exclusive of any third party telecommunications charges. All
telecommunication charges incurred by the Licensee in connection with the use
of the Service are at all times solely the responsibility of the Licensee. Smarthaul
accepts neither responsibility nor liability nor will it indemnify the Licensee
for any such charges incurred.
3.7
Smarthaul shall be entitled to instruct payment from the
direct debit mandate, valid credit or debit card from the Licensee on the day
or working day thereafter, on which Licensee complete the Free Trial and then
every 30 days thereafter for fees relating to the Service.
3.8
If payment is not made on the due date, Smarthaul shall be
entitled, without limiting any other rights it may have, to immediately cease
to provide the Service to Licensee.
4
Technical Support
While this Agreement remains in force and where Licensee has
previously validly paid fees to Smarthaul, Smarthaul shall provide Technical
Support in respect of Service as more particularly set out below:
4.1
Smarthaul provides Licensee with assistance by email to webmaster@smarthaul.com to assist with
initial configuration and operation of the Service during the Free Trial of the
Service.
4.2
Technical Support (“Technical Support”) shall comprise of the
following services
·
Advice by email to webmaster@smarthaul.com, and/or by
telephone where available, on the use of or problems with the Service;
·
Information and advice by email to webmaster@smarthaul.com, and/or by
telephone where available on forthcoming modifications or improvements to Smarthaul;
·
The creation and inclusion of fixes, enhancements and
modifications to the Service for use by Licensee.
4.3
Other Technical Support Matters
In the event, a Licensee shall
require Technical Support at its premises, the Licensee shall pay the then
current charges of Smarthaul for the provision of such Technical Support;
Licensee shall be entitled up to 5
hours of general support, such as answering how to questions or what if style
questions with out charge, however, thereafter, general support that does not
relate to a problem or potential technical problem with the Services will incur
charges from Smarthaul to Licensee of £35 per hour.
Smarthaul shall use its reasonable
endeavours to provide Technical Support as soon as reasonably practicable
following receipt of notice of any fault or request for assistance.
4.4
Technical Support exclusions
Technical Support shall not include
the diagnosis and rectification of any fault resulting from:
·
the improper use, operation or neglect of Service;
·
the failure by the Licensee to implement
recommendations in respect of or solutions to faults previously advised by Smarthaul;
·
use of Service for a purpose for which they were not
designed.
5
Warranties of Licensee
The Licensee warrants the following:
5.1
That the Licensee’s user ID, postings to the Smarthaul
Website, members forum area submissions and other data (whether stored or sent
over the Internet) will not contain anything obscene, offensive or defamatory.
Licensee will indemnify Smarthaul and keep Smarthaul fully and effectively
indemnified against all actions, proceedings, claims, demands, damages and
costs (including all legal costs on a full indemnity basis) occasioned to Smarthaul
as a result of any breach of the said undertaking
5.2
That the Licensee has obtained all necessary licenses as shall
be necessary in order to operate such other software as shall be required in
conjunction with the Service, including, but not limited to, an internet web
browser.
5.3
To promptly provide Smarthaul with such information (including
personal information and changes thereto) as they may request for the purposes
of creating and maintaining Licensee’s access to the Services and to ensure
that such information is true and accurate and up to date in all respects at
the time it is provided and for the duration of use of the Services;
5.4
to keep the username and password provided by Smarthaul and
required to operate the Services confidential at all times and not permit any
third party to use the same for any purpose whatsoever;
6
Warranty of Smarthaul
6.1
Smarthaul warrants to the Licensee that it has the right to
provide the Service.
6.2
Smarthaul warrants to the Licensee that the Service will be
provided using reasonable care and skill and, as continuously as reasonably
possible, at all times subject to routine and emergency maintenance and
downtime occasioned by third parties. Where Smarthaul supplies in connection
with the provision of the Service any goods supplied by a third party, Smarthaul
does not give any warranty, guarantee or other term as to their quality,
fitness for purpose or otherwise, but shall, where possible, assign to the
Licensee the benefit of any warranty, guarantee or indemnity given by the
person supplying the goods to Smarthaul.
6.3
Save as provided below, all other warranties are expressly
excluded and any information given or statements made by Smarthaul to the
Licensee, whether before or after the date of the grant of the Licence and
initiation of Service shall be deemed to be expressions of the Licensor's
expectations and not representations of fact.
6.4
Smarthaul provide no warranty or assurance that Licensee will
be granted access to any particular Resource or be permitted to purchase goods
or services using the Services, whether or not Licensee are entitled to access
that Resource or purchase those goods or services. Smarthaul will however look into any complaint that is receive concerning
any Data Service Provider or Supplier that may be affected and take what
Smarthaul consider to be the appropriate action.
7
Limitation of Liability
7.1
Smarthaul does not warrant that Service meets the Licensee’s
requirements or that the operation thereof will be uninterrupted or error free.
7.2
Smarthaul shall not be liable to the Licensee for loss of
profits, goodwill, loss of data or any type of special, indirect, consequential
loss, damage, costs, expenses or other claims (whether caused by the negligence
of Smarthaul, its servants or agents or otherwise) which arise in connection
with the inability to use the Service or their use by the Licensee, and the
entire liability of Smarthaul under or in connection with the contract shall
not exceed the amount of Smarthaul’s charges for the provision of the Service,
even if such loss was reasonably foreseeable or Smarthaul had been advised of
the possibility of the Licensee incurring the same.
7.3
Smarthaul shall have no liability to the Licensee for any
loss, damage, costs, expenses or other claims for compensation arising from any
data, documents, materials, equipment or instructions supplied by the Licensee
which are incomplete, incorrect, inaccurate, out of date, expired, illegible,
out of sequence or in the wrong form, or arising from their late arrival or
non-arrival, or any fault of the Licensee.
7.4
Smarthaul shall not be liable to the Licensee or be deemed to
be in breach of the Agreement by reason of any delay in performing, or any
failure to perform, any of Smarthaul's obligations in relation to the Service,
if the delay or failure was due to any cause beyond Smarthaul’s reasonable
control.
7.5
Smarthaul can not offer any guarantee regarding the
appropriateness of the configuration of Licensee’s computer and does not
warrant that the functions contained in the Service and specifically the
Smarthaul Library will run properly on all hardware or software combinations
nor that it will meet Licensee’s requirements nor that it will operate in the
combinations which may be selected for use by Licensee.
7.6
The right to use the Service is granted to Licensee “AS IS”
without any warranty. SMARTHAUL
DISCLAIM ALL WARRANTIES AND CONDITIONS AS TO QUALITY OR FITNESS FOR PURPOSE,
WHETHER EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE.
7.7
Save in respect of liability for personal injury or death
resulting from our negligence (which by law may not be restricted or excluded) Smarthaul
accept no liability for any claim that may arise regarding the Service and Licensee’s
use of it. Without prejudice to the
generality of this exclusion of liability, Smarthaul will not be liable for any
indirect, economic or consequential loss of whatever nature (including, without
limitation, loss of data and computer downtime), whether caused by breach of
contract, breach of statutory duty, negligence or otherwise.
8
Privacy and Personal Data
8.1
Licensee agrees that Smarthaul may collect, store and use
information about Licensee in accordance with Smarthaul’s privacy policy. Licensee acknowledges and agrees to be bound
by the terms of our Privacy Policy. A
copy of Smarthaul’s Privacy Policy may be found at www.smarthaul.com or may be requested from
Smarthaul by written request to the address first shown above.
9
Copyright and Intellectual Property
9.1
The Services contains confidential information of Smarthaul
and other third parties. All copyright
trademarks and other intellectual property rights in the Services are the
exclusive property of Smarthaul or their owner.
The Licensee shall not:
a)
Copy the whole or any part of the Services.
b)
Reverse engineer, decompile, disassemble, modify or otherwise
manipulate, merge or in any other way interfere either in whole or in part with
the Services or combine them with any other software or retrieval system or
documentation;
c)
Make any attempt to discover the source code of the Services,
or create derivative works from the Services;
d)
assign, transfer, sell, rent, charge or otherwise deal in or
encumber Smarthaul nor use on behalf of or make available the same to any third
party by any means whatsoever, including, but not limited to transmitting the
same by electronic or mechanical means or otherwise;
9.2
All Intellectual Property Rights in the Licensed Materials and
the software, design, text, logos, graphics and other material on or used in
conjunction with our site and the selection and arrangement thereof is the
property of Smarthaul International Limited.
Any and all Intellectual Property Rights created, developed or arising
directly or indirectly out of the performance of the Services including without
limitation those created as a result of any amendment or upgrade to the
Smarthaul Library or otherwise or subsisting in any materials provided by us in
the performance of the Services shall vest in us and remain at all times our
property. Licensee does not own, nor
will Licensee acquire, any interest in the Intellectual Property Rights in the
Licensed Materials or the Services, whether under these terms and conditions or
otherwise.
10
Confidentiality
10.1
All such other steps as shall be necessary from time to time
shall be taken by the Licensee to protect the confidential information and
intellectual property owned and/or licensed by Smarthaul in the Services.
10.2
The Licensee hereby grants Smarthaul permission to use their
name in user lists and other bona fide promotional material for the Services.
11
Assignment
The rights and obligations set out in these terms shall not be
assignable in whole or in part by the Licensee without the express written
permission of Smarthaul.
12
Term
This agreement shall remain
in full force and effect while Licensee is a user of the Services.
13
Termination
13.1
Termination by Smarthaul
In the event of any breach by the Licensee of any of its
obligations hereunder, which is incapable of remedy or is not rectified within
14 days of being brought to the Licensee's attention, the Service shall
thereupon terminate and cease.
In the event that the Licensee goes into liquidation, or
(in the case of an individual or firm) becomes bankrupt, makes a voluntary
arrangement with his or its creditors or has a receiver or administrator
appointed the Services shall thereupon terminate and cease.
13.2
Termination by Licensee
The Licensee may terminate the Service any time after the
date hereof by either selecting the “Subscription Status” and “unsubscribe”
options on the Smarthaul website or giving 30 days notice in writing to Smarthaul
at the address detailed on Smarthaul’s web site, www.smarthaul.com , as may be varied from
time to time.
14
Changed Conditions
Smarthaul reserve the right
at any time without notice to revise these conditions. Any changes to these conditions will be
notified to Licensee in a manner determined by Smarthaul and be posted on the
Smarthaul web site (www.smarthaul.com) and by continuing to use the Services
following any such notification Licensee will signify that Licensee agrees to
be bound by the revised terms and conditions of use.
15
Force Majeure
Neither party shall be
liable for failure to perform its obligations under the Licence if such failure
results from circumstances beyond the parties reasonable control.
16
Entire Agreement.
This
Agreement constitutes the final and entire agreement between the parties
regarding the subject of this Agreement and supersedes all prior or
contemporaneous agreements, understandings, and communication, whether written
or oral. This Agreement may be amended
only by a written document signed by both parties. The terms of any purchase order or similar document submitted by Licensee
to Smarthaul will have no effect.
17
Waiver
No
delay, neglect or forbearance on the part of either party in enforcing against
the other party any term or condition of the Licence shall either be or be
deemed to be a waiver or in any way prejudice any right of that party under the
Licence. All waivers must be in
writing.
18
Law
Unless
otherwise agreed in writing between the parties, the Licence shall be subject
to and construed and interpreted in accordance with English Law and shall be
subject to the jurisdiction of the Courts of England.